Andrew Simon
a month ago
Freddy was an incredible sales rep. I have been leasing cars for over a decade, and Freddy was by far the fastest sales rep I have ever worked with. I usually dread the back and forth and the never ending form signing that comes with any lease, but Freddy knew the system incredibly well and we were out with a new car in about an hour. Would highly recommend working with Freddy!
Lochon-Lorrie Toy
a week ago
Associates very helpful and knowledgeable. Our process from choosing the vehicle all the way thru the financing was effortless.Would definitely recommend to others
Brandon Michelle
a month ago
Mr. Matthew saved my car and life. I go to this Dealer for everything, and the one time I took it to Firestone they broke my VSA module and denied any accountability. I dragged my sorry 2020 Honda Accord back to the Dealer and Mr. Matthew was kind! Courteous! And professional! He got me squared away, educated me on the issue and how it would be resolved, and solved my issue just in time for my school to start Monday. I’ll never make the mistake of going anywhere else again. Mr. Mathew has phenomenal customer service. Without going over-the-top, I’ve met people like him before. I’ve worked customer service for a decade. He’s management material, and I hope he moves up in the company in a way that is more aligned with his skill set. God bless this Honda Dealership and their entire crew. Also, his boss Mr. Allen. He is awesome too! Great sense of humor! And clearly hires the best. Thank you!! I’ll repost this to Google Review.
Juan Carlos Ramirez
a day ago
⭐⭐⭐⭐⭐ Highly recommended! Look for Hector in the service department. He provides fast, honest, and high-quality support. He resolved my issue right away and had a great attitude the whole time. Five stars well-deserved for his hard work!
Ruth Owens
a week ago
Saib at Freeway Honda was very professional. He kept me up to date on the status of my ordered part. No Honda dealerships in Orange County had the part in and said it could take weeks to order. The morning it arrived Saib called me had me come in that morning to complete the repair. My car was finished the next day. Another Honda service center said the part would take a days to replace and $1000 more than what it cost me at Freeway Honda. Freeway Honda got the part in promptly and replaced it in one day. Saib greeted me with a smile and ordered an Uber to take me home when I dropped off my car and called an Uber to pick me up the next day when my car was ready. I was so grateful Saib promptly ordered the part to repair my air conditioner in my Insight. I will definately be switching to Freeway Honda after being with the other Honda dealership for over 20 years. They were going to charge me $1000 more to repair my air conditioner. Saib's customer service is priceless. I was never treated this good by the Honda dealership where I purchased and serviced my Honda cars for over 20 years. Thank you Saib for promptly getting my air conditioner repaired and showing me that I matter. I know it is a team effort. I can see that Frewway Honda is organized. I paid my bill very quickly and from the time I arrived to the time I drove away with my serviced car was about 5 to 7 minutes. That's super impressive! I already spoke with my sister and hairdresser who own Honda's and told them to switch to Freeway Honda for their Honda service needs.
Rikka Infantado Fernandez
a week ago
Toby was a big help, from start to finish. The virtual assistant though, very challenging when it comes to scheduling.
Linares García
3 hours ago
Excelente servicio los mejores Especialmente el sr Roberto nos ayudó y asesoró en todo momento muchas gracias
Rebeca Rodriguez
2 days ago
Had an amazing experience with Bobby! He is very personable and truly goes above and beyond for his clients. I am very happy with my purchase and would definitely recommend him to anyone! 😊
Luisa Razzari
2 weeks ago
Had such a great experience leasing my Honda Civic this week! The whole process was smooth, quick, and honestly easier than I expected. Huge thank you to Megan, Levi, and Hector for being so helpful and making everything such a positive experience. I really appreciate all your help and would definitely recommend them!
Chris Behm
2 weeks ago
Amir gave me a great deal and was very easy and pleasant to work with. Recommended.
Ana Duarte
2 weeks ago
If you’re considering getting a car, go with Bernie! He’s awesome!
Prabha Patel
2 weeks ago
Levi was very nice & explained for sale & car too
Nancy Aristondo
3 weeks ago
Great experience. Thanks
Gladys Alejandra
3 weeks ago
Amir was my sales person, and he made my new lease go very smooth. I recommend him 💯
Rolando Lacuata
4 weeks ago
Amir was very helpful from start to finish.And when we’re about to pay our down payment the financial advisor (which I forgot his name)explained everything what we want to add like Honda care and others.Straightforward doing business.👍👍👍😊😊😊🙏🙏🙏
Alejandro Otanez
Edited 4 hours ago
Fue una visita excepcional! Kenya Adame advisor, siempre va mas allá, fui por unos clips perdidos en la cubierta de abajo de mi honda! Resolvió el problema, y me comentó que había actualizaciones disponible para el carro, me sugirió hacerlas y sin costo para mi, Sin previa cita o perder mas tiempo. Además me comento que algunas cosas necesitan chequearse en el próximo servicio. Es lo que me agrada de ella que se preocupa por lo que esta pasando en el momento con mi auto, y lo que va a necesitar en un futuro. Gracias Honda! Gracias Kenya Adame!
Chris Stanley
Edited 2 weeks ago
Kenya is top notch provided great service through entire process. Kenya seems to enjoy the work she is doing and that translates into the service she provides to the customers.
Ricardo Carrillo
Edited 3 weeks ago
Exelet service, I’m very satisfied with the work they do with my car. Kenya is very kind and excellent person.
J R Williams
Edited 4 weeks ago
I just wish when I asked a technician to do something on my car that they would do exactly what I asked and not do an evaluation my car that cost me $150. All I wanted them to do was check the fuses in the engine and underneath the driver seat to see if they were burned out and to change them for me. For the air conditioning in the car but they told me that I need a new condenser. Irritating .
steve goldstein
Edited 9 hours ago
I’ve been a customer of Fwy Honda for well over 20 years and bring my 3 family cars there for service. More times than not Saib is my service consultant. I find him to be an excellent communicator who explains both the car-related questions I have as well as the trade-offs to having work done immediately vs. later. I find him very honest with good character. I also appreciate the sense of urgency as I wait in the lobby as he keeps me posted and updated on progress. Very happy with the service level and the product expertise.
